Sublango

Terms and Conditions

Last updated: 20 Aug 2025

Welcome to Sublango. These Terms and Conditions (“Terms”) govern your access to and use of Sublango’s websites, browser extensions, and related services that provide real-time speech recognition, translation, and on-screen subtitles (“Services”). By using the Services you agree to these Terms. If you do not agree, do not use the Services.

1. Eligibility & Account

You must be at least 18 years old and able to enter into a binding contract to use the Services. You agree to provide accurate information and to keep your account credentials secure. You are responsible for all activity under your account and must notify us immediately of any unauthorized use.

2. What Sublango Does

Sublango provides real-time subtitles and optional AI voice-over in your selected language. We do not modify the original media and we are not affiliated with the platforms you view (e.g., YouTube, Netflix, Disney+, Prime Video, HBO Max, Rakuten Viki, Udemy, Coursera). Your use of those platforms remains subject to their own terms.

3. Plans, Minutes & Billing

  • Certain plans include a monthly allowance of subtitle minutes and/or paid top-ups. Your current balance is visible in your account dashboard.
  • Unused minutes will roll over to the next billing cycle unless your plan states otherwise. We may offer one-time trial minutes at our discretion.
  • Subscription charges, taxes, and renewal terms are shown at checkout. You can upgrade, downgrade, or cancel at any time; changes take effect from the next billing period unless stated otherwise.
  • Refunds are not guaranteed and are handled case-by-case in line with applicable law.

4. Acceptable Use

You agree not to misuse the Services. Prohibited activities include (without limitation):

  • Violating laws, third-party rights, or platform terms of use.
  • Attempting to circumvent usage limits, metering, or security.
  • Reverse engineering or copying the Service or its models.
  • Sharing illegal, harmful, or infringing content via the Service.
  • Automating access in a manner that degrades or disrupts the Service.

5. Privacy & Audio Processing

Sublango does not capture, record, or process audio from your device or streams. All features work without accessing your audio, in line with our Privacy Policy.

6. Your Content & Intellectual Property

You retain rights to your content. You grant Sublango a non-exclusive, worldwide, royalty-free license to process your content as needed to provide the Services. Sublango and its licensors retain all rights to the Services, including software, UI, models, and branding.

7. Third-Party Platforms

The Services may interact with third-party platforms (e.g., streaming sites or conferencing tools). Those platforms are not under our control, and we are not responsible for their availability, content, or policies. Your use of them is at your own risk and subject to their terms.

8. Availability & Changes

We aim for low latency and high reliability, but we do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue features at any time. We may update these Terms; when we do, we’ll revise the “Last updated” date above. Your continued use signifies acceptance of changes.

9. Suspension & Termination

We may suspend or terminate your account if you violate these Terms, applicable law, or if your use risks harm to the Service or other users. You may stop using the Service at any time; certain obligations and limitations continue after termination.

10. Disclaimers; Limitation of Liability

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUBLANGO WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR REVENUE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11. Indemnification

You agree to defend, indemnify, and hold harmless Sublango from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Services or violation of these Terms.

12. Governing Law

These Terms are governed by the laws of the Republic of Lithuania and applicable EU law, without regard to conflict-of-laws principles. Courts located in Vilnius, Lithuania shall have exclusive jurisdiction, unless mandatory consumer protection rules provide otherwise.

13. Contact

Questions about these Terms? Email us at Support Center

By using Sublango, you acknowledge that you have read, understood, and agree to be bound by these Terms.